FOLIO is an open-source library services platform that integrates print and electronic resource management. It includes core library management functionality, is built on a modern architecture to ensure continuous innovation, and supports the integration of applications from third-party providers. In partnership with EBSCO, UKS provides implementation, hosting and support for FOLIO.
FOLIO is an entirely new Library Services Platform (LSP). FOLIO integrates print and electronic resource management; it includes traditional ILS functionality and apps from third-party providers such as archiving and preservation. FOLIO is built on a modern architecture to ensure continuous innovation.
The UKS implementation team provides a seamless implementation experience and process. The highly trained team includes:
Throughout the implementation process, the client has access to the team 24/7. Backed by international experts from EBSCO, the team can respond timeously to any implementation issues.
Project manager, System administrator (from UKS to configure the system), Programmer (for all work that needs programming – data loads etc), Trainer, Tester (to test all functionality), Scribe (to take all meeting minutes), Business analyst (to analyse and document all business processes).
This is an internal project plan with all steps for the project.
This includes all training material, project charter, testing documents, business processes etc
This is to be used for all tasks before they are implemented in production. These include configuring the system, loading data etc.
This is the production server which will finally be used by the institution. It uses data/config copied from the test server.
This is the first meeting of the project. It involves all parties (UKS/Client/EBSCO). Plans, documentation, roles etc are discussed.
This meeting is very crucial. Resources identified for data clean-up are called into a meeting and the process is thoroughly explained.
This is a plan developed together with the client. It has all the project activities and dates up to the go-live date. In between activities the implementation team meets with the client for update reports
UKS has a logging system where client log their issues. These are attended to promptly and a report of outstanding logs is issued to the client on a weekly basis.
UKS programmers are available to accept and assess request for integration from clients. All integrations are run as a project, with deliverables, plans, reports etc.