Universal Knowledge Software

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 Overview

Universal Knowledge Software (Pty) Ltd is the premier leader in library and information management software in Africa. Our success is built on years of specializing in the library industry with combined experience, so you are assured of our strong acumen, professionalism, collective innovation and trusted methodology at all times. We also offer a wide range of value-added services to libraries throughout Africa from our offices in Johannesburg. We are a financially sound and expanding business that also provides database and operating support as well as comprehensive application support to an installed base of more than 500 libraries across different institutions, with over 2000 concurrent users. We are able to provide our customers with total library and document management solutions.

Our support team comprises of highly skilled and experienced software engineers, qualified librarians, specialist trainers and programmers who often combine their efforts to provide you with the best possible service and solutions.

Client Care

When it comes to supporting our clients with their library technology, UKS have committed to provide nothing less than world-class service.

Consulting

Whether you're a seasoned client wanting to take advantage of new technologies or a site getting ready to go live on a new system, Consulting Services is available to help you move ahead.

Education & Training

Before you begin to use your systems, and throughout the lifecycle of your technology investments, our Training Services prepare you and keep you prepared for success.

Implementation

An initial project meeting with senior staff from your institution will be followed by an implementation workshop
where the different departments of your library will supply input.



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Available Monday - Friday, 8 AM - 5 PM