UKS - Symphony
UKS - ArchivalWare
UKS - Selfcheck/RFID
 
Company

Overview
Universal Knowledge Software (Pty) Ltd is the premier leader in library and information management software in Africa. As a member of the JSE listed UCS Group Limited, the investment and holding company of a set of information technology businesses, we are able to provide our customers with total library and document management solutions.

Our success is built on more than thirty years of specializing in the library industry with more than 100 years combined experience, so you are assured of our strong acumen, professionalism, collective innovation and a trusted methodology at all times.

In addition to comprehensive application support, we also offer a wide range of value-added services to libraries throughout Africa from our offices in Johannesburg. We are a financially sound and expanding business that also provides database and operating support to an installed base of more than 500 libraries across different institutions, with over 2000 concurrent users.

For the past 5 years UKS has concentrated on being actively involved in Africa and in 2008 we installed at United States International University along with the University of Zambia joining SirsiDynix academic customers such as University of Kwa-Zulu Natal, University of Swaziland and ESAL. Our next installation in Africa will be at the Nigerian Petroleum Institution.

UKS has installed solutions in 5 out of 6 metros in South Africa. Our largest project was eThekwini Metropolitan Libraries in Kwa-Zulu Natal. Below are some statistics of the project:
 
Project duration 13 months
Bibliographic records converted 859 613
Item records converted 2 983 632
Patron records converted 420 000
Staff trained 500
Libraries involved 110
 
Our support team comprises highly skilled and experienced software engineers, qualified librarians, specialist trainers and programmers who often combine their efforts to provide:
  • Consultancy
  • Data conversion
  • Customization
  • Implementation
  • System Administration
  • Project Management
  • Training